MEMPROMOSIKAN PERPUSTAKAAN DENGAN TEKNIK EMOTIONAL BRANDING
Abstract
Abstrak
Tulisan ini merupakan kajian teoritis tentang usaha mempromosikan perpustakaan melalui
teknik emotional branding. Emotional branding adalah teknik pemasaran yang memiliki tujuan
mendekatkan emosi merek (Perpustakaan) dengan konsumen(pemustaka). Perpustakaan yang
merupakan penyedia jasa bisa memanfaatkan teknik ini agar pemustaka senantiasa untuk selalu
berkunjung ke perpustakaan karena memiliki kedekatan secara emosi dengan perpustakaan, teknik
ini dengan melibatkan panca indra pemustaka melalui penglihatan, pendengaran, penciuman,
sentuhan, dan rasa. Teknik emotional branding ini bisa dilakukan dengan cara menata halaman
perpustakaan, menata ulang desain interior, mengisi AC dan pewangi di ruang perpustakaan,
memainkan alunan musik, melengkapi fasilitas WIFI, menyediakan ruangan diskusi. Pengaplikasian
emotional branding sebagai sarana promosi perpustakaan menuntut perubahan pola pikir pustakawan
untuk berkreasi supaya perpustakaan menjadi tempat yang menyenangkan secara emostional
dengan pemustaka.
Kata kunci: emotional branding, promosi perpustakaan
Abstract
This article is a theoretical study of efforts to promote libraries through emotional branding
techniques. Emotional branding is a marketing technique that aims to bring brand (library) emotions
closer to consumers (library users). Libraries which are service providers can utilize this technique so
that users always visit the library because they are emotionally close to the library. This technique
involves the user's five senses through sight, hearing, smell, touch and taste. This emotional branding
technique can be done by arranging the library yard, rearranging the interior design, filling air
conditioning and perfume in the library room, playing music, completing WIFI facilities, providing a
discussion room. The application of emotional branding as a means of library promotion requires a
change in the mindset of librarians to be creative so that the library becomes an emotionally pleasant
place for users.
Keywords : emotional branding, Library Promotion
References
Use of Emotional Branding”, IGI Global: 229-242
Gobe, Mc. 2005. Emotional Branding: Paradigma Baru Untuk Menghubungkan Merek
dengan Pelanggan. Ed. Bahasa Indonesia. Jakarta: Erlangga. Hoeffler, S., Keller, K., 2002. Building Brand Equity Through Corporate Societal Marketing. Journal of Public Policy & Marketing 21(1): 157
Ho, A., 2017. Explore the Categories on Different Emotional Branding Experience for
Optimising the Brand Design Process. Vancouver: Springer International Publishing
Kotler, P., 2003. Marketing management 11th Edn., European: Prentice Hall
Magids, S., Zorfas, A., Leemon, D., 2015. The New Science of Customer Emotions. Available online at
Rowles, D., 2014. Digital Branding: A Complete Step-by-step Guide to Strategy, Tactics and
Measurement. London: Kogan Page
Sadeghi, M., Fakharyan, M., & Co., 2015. Investigating the Effect of Rational and Emotional
Advertising Appeals of Hamrahe Aval Mobile Operator on Attitude Towards Advertising
and Brand Attitude. International Journal of Asian Social Science 5(4): 233- 244
Thompson, S., Sinha, R., 2008. “Brand Communities and New Product Adoption: The
Influence and Limits of Oppositional Loyalty”, Journal of Marketing 72(6): 65-80